CONTACT

A. Please call【0742-20-1477】to reserve over the phone.
To reserve by email, please contact 【htl_tenpyo_naramachi@kohmei.co.jp】

A. 2 days prior to stay - 30%
1 day prior to stay - 50%
On the day of stay - 80%
Cancellations without notice - 100%
Certain plans may be subject to specific cancellation policies.
Please be sure to check at the time of reservation.

A. We will accommodate such situations to the best of our ability.
However, please be aware that this may not be possible given the state of reservations on the day of your stay.
We ask for your understanding.
(Please inquire about such matters at the time of reservation.)

A. Free Wi-Fi is available in all guest rooms and in the lobby.

A. No smoking is allowed in any guest room at the hotel.
Please use the smoking area on the second floor.

A. This depends on your room type.

A. The Large Public Bath is available from 3 p.m. to 1 a.m., and from 5 a.m. to 10 a.m.
- The facilities are closed for cleaning from 1 a.m. to 5 a.m.

A. Yes, fresh towels are provided in the bath area for your convenience.

A. No, unfortunately the bath is for the exclusive use of our staying guests.

A. No, the terrace is available from 6 a.m. to 10 p.m.
- The terrace may occasionally be closed for cleaning.
We ask for your understanding.

A. Yes, eating and drinking are allowed.

A. No, the terrace is only available for use by hotel guests.